Hello

I’m Akhil.Hello, I’m Akhil. I’m currently at Personio, where I split my time between leading product work and making it easier for the design team to do great work.

Before this, I spent nearly eight years at Google, working on 0-to-1 products, including one that I helped take from an idea to nearly half a billion users.

I enjoy working in early-stage environments where there’s clearly an opportunity, but it’s not yet obvious what to build. I take the work seriously, but I don’t take myself too seriously. Good things are built when you’re having fun.

Work

Here’s a brief overview of what I’ve done over the last few years. If you’d like to learn about any of these projects in more detail, you can reach me by email.

Personio Performance cycle and Product Design career framework Loading…

Turning around a struggling core product

Role: Design lead; started solo, later guided a few designers as we scaled

Personio is Europe’s leading HR and payroll platform, used by over 16,000 companies to run their people processes. Its Performance & Development product had become hard to understand and use, and was missing key features that were costing us new deals. Over 12 months, I led the redesign across three major releases, keeping our plans tightly scoped around real customer needs, uncovering critical gaps for our roadmap, and introducing practical uses of AI in the product. Core patterns from the redesign also became part of our new design system for other teams to reuse. Together, this work roughly doubled the share of satisfied customers and reduced lost deals.

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Rebuilding the foundations of time tracking at Personio

Role: Design lead and interim product lead through multiple PM transitions

Personio’s time policies define how employees’ time is tracked and compensated. As more complex customers joined, the legacy system created heavy manual work for their HR teams and caused errors that rippled into areas like payroll. It also made it hard for our own teams to expand the product. Working with four product teams, I led a six-month redesign of the core policy model so companies could manage changes confidently over time, while giving our teams a scalable foundation to build on. Although the rollout is still recent, five major features have already shipped on top of it, including critical capabilities for selling Personio’s payroll product.

Organisational work: shared quality, expanding design with AI, and launching and landing products Loading…

Improving how the design team builds

Role: Instigator and fixer

Alongside product work, I’ve helped change how teams work at Personio. Sometimes that has meant setting a clear launch quality bar that teams use in pre-launch reviews. Other times it has meant shifting teams out of a ship-and-forget mindset to keep iterating until work has truly “landed” with customers, a practice that spread across Personio. More recently, I’ve been helping our design team become more AI-native, from building tooling to training designers to explore product data with AI so they can spot new opportunities.

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Finding Google’s next billion users

Role: Founding designer across multiple products; led small teams at times

Google’s Next Billion Users team was an internal incubator building products for people coming online for the first time. I got the chance to launch new products across entertainment, utilities, employment, and commerce, and the most successful of these was Files by Google. Our small team spanning product, engineering, and user research spent months in the field in India, where we uncovered the core insight behind the app and defined its initial direction. From there, I helped grow it to over 400 million monthly active users, and it became Google’s highest-rated app during my time.

Google Wallet payment experiences in Brazil: Cards QR and Wallet home Loading…

Unlocking growth in Brazil with two new ways to pay in Google Wallet

Role: Design lead for Brazil

Brazil was a priority market for Google, but Wallet didn’t support key local payment methods, and many people’s phones couldn’t use its tap-to-pay feature. We introduced two new ways to pay: Pix bank transfers and card payments via QR codes. I worked across Google’s regional and global payment teams to keep the Pix experience consistent across Wallet, Chrome, and Google Pay, and partnered with major Brazilian banks to simplify setup and verification. Together, these launches opened Wallet to millions more users in Brazil.

Not work

These days, I oscillate between giddy excitement and low-grade anxiety about what’s now possible to build. The result of both these feelings is plenty of side projects. Here are a couple that made it out alive.

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Tippi’s

tippis.co.uk

A nut butter business I’ve built and run with my wife for the past 3 years, now stocked at Selfridges and independent shops.

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A free Mac app I built to automate film scan editing.